I got through! And other than a dropped call on my first 10 minute wait, I had a really great experience with Pioneer Technical support. Has anyone successfully got this to work yet? The navitoolbox downloaded all the 2013Q4 maps (took hours!) and put them on the flash drive but when I actually try to install in the car it throws an error. I was told and still have the email from support that says "Since the update has not been released it will be 90 days from the day of the update becomes available." The clock should start yesterday on Octoand last 90 days until January 1, 2015, let’s just hope they release some maps before then.Ĭrazy they are still a year behind, but back to the update part. I contacted support a month ago and inquired/complained about the tool to update the maps not being available and asked if the 90 days started when we got the unit or when the Syncapp was released. Initially this was 90 days from the first day your system acquired GPS signal. This is odd because we are supposed to get 90 days as part of the latest map guarantee program. Something else I noted, it says my update subscription only lasts until October 27th, 2014. The latest maps available are still a year old, 2013Q4. It detected the system was an AVIC-8000 and that the maps were out of date. I tried it out, it wrote some information to my drive then I plugged into my laptop and opened Naviextras toolbox. With the latest firmware that was just released, it allows the Synctool inside the GPS to install and initialize.
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